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Case Study AI Training

Turning a global initiative into a national learning system.

Microsoft and ITCE turned a global milestone into a national movement, contributing to the Guinness World Record for the largest AI training event in history, while rallying Bulgarian learners around Copilot, AI productivity, and Power Apps.

Client
Microsoft & ITCE
Category
Technology · Education
Timeline
8 April – 28 May 2025
Published
Participants collaborating during Microsoft AI Skills Fest Bulgaria training

Snapshot

AI Skills Fest · Bulgaria

7 weeks of programming, bilingual delivery, and precise marketing put AI skills within reach of every learner segment.

787

Live Attendees

50%+

New Participants

3.79%

Google Ads CTR

The Challenge

Microsoft launched AI Skills Fest as a global initiative to upskill millions worldwide. In Bulgaria, ITCE was tasked with translating that ambition into a national programme that could mobilise learners, prove local demand, and match the performance of larger markets.

My role covered everything from audience strategy and curriculum sequencing to performance marketing and live measurement. The real constraint was budget. Bulgaria was competing with larger, better-resourced markets. The brief was to match their performance anyway.

Key Design Decisions

Decision 01

Audience-first programming

Built a modular curriculum that moved learners from awareness-driven sessions into hands-on Copilot and Power Apps training, ensuring progression rather than one-off attendance.

Decision 02

Demand capture and conversion engine

Designed paid and organic flows across LinkedIn, Google Ads, and SEO to convert interest into confirmed seats, not vanity engagement.

Decision 03

Agile measurement cadence

Tracked registrations daily so budget could be tuned in-flight. Real-time reallocation based on learner behaviour, not assumptions.

Decision 04

Network activation

Activated Microsoft's partner network to showcase the programme, extending reach without fragmenting the narrative.

The Work

Anchor Sessions

Momentum building through anchor sessions

Two English-language flagship sessions established early momentum and validated demand for advanced Copilot and productivity tracks.

Local Language

Local language enablement

Launched a Bulgarian-language Power Apps productivity lab to remove language friction and welcome new practitioners into the AI ecosystem.

Copilot Mastery

Copilot mastery bundle

Designed three half-day paid intensives around Microsoft 365 Copilot, Prompt Engineering, and No-Code Agents to convert interest into expertise.

Full-Funnel

Full-funnel promotion

Ran coordinated LinkedIn content, email nurture, and high-performing Google Ads to engage net-new audiences and re-engage alumni.

The Results

Helped Microsoft secure the Guinness World Record for the largest AI training event globally.

50%+ of registrations were first-time attendees, proving meaningful market expansion.

Microsoft showcased ITCE's landing page as a best-practice example across its partner network.

Outperformed larger markets on core media efficiency metrics, despite lean budgets.

787

Live Attendees

Strongest attendance on record

50%+

New Participants

First-time registrations

3.79%

Google Ads CTR

High-intent search campaigns

€0.15

Cost per Click

Below-market media efficiency

The Outcome

What began as a national activation evolved into a replicable model for AI skills mobilisation at scale. With 787 live attendees and over half engaging for the first time, the programme expanded Microsoft's local AI ecosystem and is now a reference model within the Microsoft partner network, built on lean budgets, in a small market, against larger competitors.

Bulgaria's performance matched or exceeded larger markets. Proving that disciplined strategy and execution can outperform scale alone.

Want to turn a single activation into a repeatable system?

Most campaigns end when the budget runs out. Let's build something that creates momentum beyond the event.