Skip to content
CASE STUDY Higher Education • International Recruitment

American University in Bulgaria

Verified Outcome

+55%

Application Growth • 7-Yr Record

American University in Bulgaria campus courtyard
FIG. 01 / CAMPUS COURTYARD AMERICAN UNIVERSITY IN BULGARIA

Scaling international student acquisition across 21 markets.

Performance campaigns across 21 markets turned AUBG's online recruitment into a repeatable acquisition engine, delivering the university's best results in seven years.

Markets Activated 21
Award Recognition Bright Awards Gold
Recruitment Cycle Best in 7 Years
Client
AUBG
Category
Higher Education
Focus
Student Acquisition, Performance
Published

The Challenge

AUBG's challenge wasn't volume. It was consistency. Each market behaved differently, budgets were fragmented, and previous recruitment efforts relied on one-off campaigns that could not scale year after year.

My brief was to design and operate a recruitment engine that respected local nuance while scaling globally: align budgets to market potential, tailor messaging to audience motivations, and keep the funnel efficient from first touch to submitted application.

Operating Realities

01

Media consumption varied significantly across all 21 international recruitment markets

02

Messaging had to be localised without fragmenting the overall institutional strategy

03

Competition within international higher education was intense and heavily funded

04

Success meant converting cross-border interest into completed applications, not just inquiries

Key Architectural Decisions

Decision 01

Centralise intelligence, localise execution

Market weighting, segmentation, and data-driven budget logic ensured every euro worked harder in high-propensity regions.

Decision 02

Design one acquisition engine, not 21 campaigns

Unified funnel logic and multi-channel orchestration allowed me to manage complexity without losing local relevance.

Decision 03

Optimise for completed applications, not clicks

Conversion optimisation, continuous funnel testing, and lead quality scoring focused efforts on students actually likely to enroll.

Office whiteboard with a marketing funnel diagram showing awareness, interest, evaluation, and commitment stages, with handwritten drop-off percentages between each step
Recruitment funnel diagnostic, mapped across 21 international markets. FIG. 02 / FUNNEL ARCHITECTURE

Implementation

Market Analysis

Market analysis & segmentation

Built a market-weighting model across 21 countries using behavioural and demand signals to guide budget allocation.

Multi-Channel

Multi-channel execution

Ran coordinated social, search, and programmatic campaigns using shared messaging frameworks and market-specific creatives.

Conversion

Funnel optimisation

Continuously tested landing flows, retargeting cadence, and lead handling to maximise completed applications.

The Results

Best performance in seven years.

The programme marked the university's strongest recruitment cycle in seven years, winning a Gold Bright Award for best digital campaign.

Fragmented international recruitment was replaced with a scalable acquisition system the university could repeat year after year.

55%

Application Growth

7-year record performance

21

Markets Activated

International markets

Bright Awards Gold

Award

Best digital campaign

Best in 7 Years

Performance

Strongest recruitment cycle

A bookshelf of marketing, strategy, and business books

Repeatable Systems  /  Global Recruitment

Ready to build a repeatable acquisition system?

Most growth programmes fail because they're built to run once. Let's design something that compounds.