Diagnostic model
Model how advocacy compounds into pipeline.
Translate customer sentiment into measurable revenue. Visualise how promoters, referrals, and public proof contribute to your organic pipeline.
What this shows
- The compounding impact of customer advocacy.
- The flywheel effect on organic reach and CAC.
- Where to accelerate referral growth.
Model assumptions
Define your customer base and engagement thresholds.
Related models
- 01 Retention
Revenue Churn
Understand how churn affects your recurring revenue and model improvement scenarios.
Access model - 02 Revenue
LTV Expansion
Project how upsells, cross-sells, and retention affect customer lifetime value over time.
Access model - 03 Conversion
Onboarding Friction
Compare onboarding drop-off, activation rates, and the additional accounts needed to reach your target.
Access model - 04 Economics
Demand Unit Economics
Break down the true cost of generating demand across your internal funnel stages.
Access model - 05 Marketing
Reach & Share of Voice
Estimate your brand’s visibility relative to competitors and identify strategic gaps.
Access model
Next steps
Tell me what’s not working.
Tell me what you’re trying to achieve and where things feel uncertain. I’ll reply within 24 hours with a clear path forward.
What happens next
- You share your website, work email, and any context.
- I review your website, messaging, and enquiry journey myself.
- Within five business days, I email you three prioritised improvements. No sales call is required.